Below is a list of frequently asked questions. If you can't find your answer, feel free to call or send us a message through our contact form. We will do our best to answer your questions in an effective and prompt manner.
It’s very important that everybody involved in a generator installation is licensed, certified, and insured. Installing a generator is a pretty major undertaking because we have to tie into your major gas line that runs through your home and then also your electrical system, so you want qualified, certified, licensed people to accomplish these tasks. Doing so protects you as the homeowner, it protects your homeowners insurance, and it protects us as the contractor.
First, you need to think about choosing the right contractor by making sure that the contractor is a licensed, insured contractor registered with the municipality.
Second, make sure that they are an authorized dealer for the generator manufacturer so you know you're getting a quality installation and that the installation will be warrantable.
Third, you want to make sure that they can do the project start to finish including all aspects of the installation. Finally, check that they can provide service for that generator after it is installed so it can operate smoothly for years to come.
Some contractors will say that you don’t need a permit to install a standby generator and this honestly is just false. Every municipality in the area requires a permit for a generator installation and not only an electrical permit, but a gas permit as well.
Also, the installation location needs to be approved so that the generator doesn’t disturb the neighborhood or the neighbors, so this is something else to consider while choosing a contractor.
Basically it comes down to our experience, our years in business, our attention to detail, and really just doing the job right the first time and playing by all the rules as far as pulling all the proper permits and getting the proper inspections to protect our customers.
Just about anyone can benefit from having standby power. Our grid is aging everyday and meeting or exceeding the capacity that is was originally designed for.
Weather is a big factor and we also have new threats of cyber attacks on our grid. Really anyone who relies on power for heat, refrigeration, well water, sump pumps, home businesses, or businesses in general that just cannot function without power is a candidate for a standby generator.
The top reason to choose a company that’s certified with the manufacturer is to protect your warranty. The last thing you want to do is have a generator installed by somebody who is not certified and void your warranty.
We try to make the process of purchasing and installing a standby generator as easy as possible.
The sales call usually only takes about an hour and then once we actually schedule the installation that usually has about 2-3 weeks of lead time. We try to make the installation as least disruptive to your daily routine as possible so it takes one day from start to finish for the installation.
If you're wondering how a Generac home standby generator works, watch this video.
Mobile Link cellular remote monitoring lets you get and share information about your home standby generator. Access important information such as current operating status, maintenance schedule, historical information, and more directly from your smartphone, tablet, or computer.
For more information and reviews, go to www.generac.com/all-products/parts-accessories/mobile-link.
Generac’s HomeLink™ Upgradeable Manual Transfer Switch goes beyond what other manual transfer switches can do. It makes upgrading from a portable generator to automatic standby power simple and affordable.
Generac Power Systems Generators history and the company in Waukesha Wisconsin. Great company to work for. Innovative, constant growth.